@MojangSupport Windows version does not work, even though everything worked with Xbox Game Pass a few years ago. The game starts loading from 34% and it remains like that without any progress. As soon as I minimize the window, the game crashes and closes itself.
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Replying to @KirAknowsUrNICK
Do you receive any error messages when this happens? And what troubleshooting have you tried so far? Initially, I'd recommend making sure that you are up-to-date on video card drivers and checking to make sure that no parts of the game are being blocked by firewall settings. -JL

Dec 26, 2023 · 11:03 PM UTC

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Replying to @MojangSupport
i haven't seen any error message, game just close itself. also i can play java edition without any troubles
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Alright, thanks for those details. From your description, it sounds like this might need some more in-depth investigation. Could you please submit a ticket at msft.it/6019ieHxB so that one of our tech agents could take a closer look at this issue? -JL
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Replying to @MojangSupport
i did pretty much everything, i spend 1h talking with xbox support and tried xbox app troubleshooting, Command inside the CMD SFC /SCANNOW, Windows Powershell and updated everything i could
Replying to @MojangSupport
that's java bedrock edition, i'm trying to play windows edition with my friends, it used to work when i had xbox game pass but now i bought it and game simply can't load over 34%