Hey @MojangSupport Happy holidays! Can you please help me out by guiding me to open the minecraft launcher (the new windows store) cuz I tried reinstalling and clicked a hecking lot a times and waited half an hour. Thank for your time! Happy holidays again
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Replying to @theenderman2yt
Happy Holidays! Are you seeing any errors when opening Minecraft, or does it just seem like it's unresponsive? ^FF

Dec 25, 2023 · 6:21 PM UTC

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Replying to @MojangSupport
It's just unresponsive, task bar shows nothin in the memory or cpu btw thanks for following up
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Thanks for letting us know! We'll need to take a closer look to see what's going on, so let's have you submit a ticket to our Support through msft.it/6017idASt. Be sure to include as many details as possible and what troubleshooting steps you've tried, if any. ^FF
Replying to @MojangSupport @theenderman2yt
Connecting to #Minecraft marketplace wasn't a problem when you were taking payment but when it is when I try and download the content #MojangSupport please help!
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I'd suggest reaching out to our Marketplace team so they can have a look! To keep your information secure, please complete our request form at msft.it/6019ieejz so we can quickly and safely assist with your question! ^BT