I have a problem when logging into the launcher an inscription appeared that minecraft dungeon and minecraft java were not bought, but I had these games,then I went to the site and it says that I can buy minecraft java and dungeon, I do not know what to do with it @MojangSupport
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Hello! We'd like to have a ticket made for your case. Please write to us at msft.it/6015iVhi9, so we can assist you further! -AG
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I followed the link and wrote to the support service, you can find out when the answer will be approximately and where I can see it @MojangSupport
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Replying to @Gripovka
You'll likely have received a response in your email inbox that contains information such as your ticket number. Would you be so kind as to provide it? Once we have your ticket number, we'll be happy to check on the ticket for you. -AG

Dec 15, 2023 · 9:28 PM UTC

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Replying to @MojangSupport
My ticket 6292447. They wrote me this - frequently asked questions about troubleshooting the Minecraft launcher , my problem was not among them, I do not know what to do next, I hope for help @MojangSupport