Hey all! Legends matchmaking is back up and running! Thanks for your patience. MAK
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hello to mojang support, i had voted for this year's mob vote in bedrock server, but i haven't received that cherry cape in my JE account yet. Is anything wrong with it? Or maybe i still need to wait for that?
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If you've received the Cherry Blossom Cape on your Bedrock account but haven't received it on your Java account, we may be able to help. To keep your account info safe, please submit a ticket at msft.it/6010iVDQQ -JL
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oh that ticket i 've submitted and one of u r support guys emailed me and said "If you are eligible for the Cherry Blossom cape on Minecraft: JE, the rollout has concluded.Minecraft Support does not confirm eligibility for the Cherry Blossom cape or add any capes upon request."
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Just to check, can I ask when you made that ticket? Was it recent? ^BT
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yesterday
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Gotcha! Do you happen to have the ticket number so I can take a look? ^BT
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6287484
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Replying to @Gabriel_Fergus
We appreciate your patience. We'll have a support agent look into this case. Please continue to correspond with the support agent in the ticket. Thank you! -AG

Dec 14, 2023 · 5:28 PM UTC

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Replying to @MojangSupport
Thank you! The problem had been solved. You and your colleagues are great! Really appreciate for your help!
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