I have a problem when logging into the launcher an inscription appeared that minecraft dungeon and minecraft java were not bought, but I had these games,then I went to the site and it says that I can buy minecraft java and dungeon, I do not know what to do with it @MojangSupport
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Replying to @Gripovka
Hello! We'd like to have a ticket made for your case. Please write to us at msft.it/6015iVhi9, so we can assist you further! -AG

Dec 14, 2023 · 5:21 PM UTC

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Replying to @MojangSupport
I followed the link and wrote to the support service, you can find out when the answer will be approximately and where I can see it @MojangSupport
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You'll likely have received a response in your email inbox that contains information such as your ticket number. Would you be so kind as to provide it? Once we have your ticket number, we'll be happy to check on the ticket for you. -AG
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