@MojangSupport My mojang account was changed from my microsoft account, when I log in to mojang with my current microsoft profile, it says that I have not purchased the game.I spoke with Microsoft support and they directed me to you because you do have access to mojang database.
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Double check your credentials to make sure you're logging into the right account. I'd also suggest giving this FAQ a look over to see if it helps. msft.it/6012iuAXi ^BT
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It doesn't work, my Minecraft account has apparently been unlinked from Microsoft's, I ask for help again
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Replying to @diego_schirmer
If you no longer have access to your Microsoft account, Minecraft Support is unable to move the game or assist in the Microsoft account recovery process. We'd suggest contacting Microsoft Support for recovery options: msft.it/6011ir2Gv. ^FF

Dec 9, 2023 · 6:54 PM UTC