@MojangSupport
I bought minecraft w/ a mojang account which isn't migrated to my microsoft account. Minecraft.net says I have until Dec 18 to get a copy on my microsoft account. I have a transaction ID but can't use my original mojang email to get code. Can you help?
1
If you're not able to receive the email with the post-migration code, we may be able to help. To keep your information secure, please complete our request form at msft.it/6017iueev so we can safely assist with this. -JL
1
@MojangSupport When I fill this form out I get an email saying Minecraft support no longer offers support for Mojang/Minecraft account issues. Its also impossible to speak with anyone over the phone/chat at microsoft. Can you DM me so I can send you my details for you to help?
1
We don't offer phone support, but you should be able to continue working with them if you respond again to the ticket. ^BT
Dec 6, 2023 · 4:29 PM UTC


