@MojangSupport I鈥檓 trying to log onto my realms and it said there was an update so I went ahead with it and now I can鈥檛 join any realms at all?? It doesn鈥檛 say error it just loads and then doesn鈥檛 go anywhere and I can鈥檛 leave the Home Screen.
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Replying to @leedle_leelee
Hey there, what platform are you playing Minecraft on and is this a Java or Bedrock Realm? ^FF

Dec 5, 2023 路 8:34 PM UTC

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Replying to @MojangSupport
Well I actually ended up figuring it out but my boyfriend is having trouble now. He has the Java edition and is trying to update his Minecraft but there is no place for him to update it? Realms updated but it still says he needs to update his Minecraft but there鈥檚 no spot for it
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Sorry for the delay here, has he been able to update the game yet? Updates should happen automatically, but you can check out our FAQ here for steps on manually updating the game if needed: msft.it/6012irFSj. ^FF