Dears, good morning! I needed to format the machine due to a problem, I bought Minecraft for my son now I can't recover it at all, I send an email and no one helps me. @MojangSupport @Minecraft @Mojang
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You'll likely have received a response in your email inbox that contains information such as your ticket number. Would you be so kind as to provide it? Once we have your ticket number, we'll be happy to check on the ticket for you. -AG
Dec 2, 2023 · 6:34 PM UTC
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