@MojangSupport I am currently having issues with getting into my minecraft account. I've gone through the help center only to be met with emails telling me to contact Microsoft. I contact Microsoft countless times to be told to contact you.
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Replying to @DefinitelyCrow
Hey there! Can you provide some more detail about the issue you're experiencing, and the platform that you play Minecraft on (PC, Xbox, etc.)? Once we have a little more details we can make sure to provide the best answer or point you in the right direction! ^FF

Nov 16, 2023 · 8:28 PM UTC

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Replying to @MojangSupport
When I log into the minecraft website and launcher my account is fine, but my player name is empty. It asks me to make a new one even though it should already be DefinitelyCrow. This is a java PC issue.
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Sounds like you might be running into Demo Mode. Can you double-check that you're signed in with the correct Microsoft account in the launcher? If you're certain that you're logged in correctly, then let's have our Support team take a closer look: msft.it/6011iEHTB. ^FF
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