I'd suggest waiting before you make a ticket so an agent can reach out to you. Making multiple tickets could make the process more muddled and it'll be better to keep it all in one ticket. Thanks for reaching out to us though! Someone should be with you soon. ^BT

Oh gotcha, thanks for that clarification! Do you happen to have the ticket for the most recent one? I can take a peek at it for you. ^BT

Thanks for giving that ticket number! Looks like it made it into our queue and it should be looked into by an agent as soon as possible! ^BT