earlier replies
Replying to @DamonE69082
Hi Damon. I understand your frustration, but we no longer have the tools needed to assist with account matters as of September 19, 2023. I'd suggest taking a look at our Post-Migration Process FAQ for more info: msft.it/6014iBGwr ^BT
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Thanks for the response. I've attempted the post-migration process but unfortunately I don't have access to the account email any more. I can login and start the process, however, I can't get the email code it sends out (which is why I couldn't migrate in the first place).
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Replying to @DamonE69082
If you do not have access to the email your Mojang account was associated with, we will not be able to update the email to a new one for you to be able to claim the code. If you do not have the email, you may reach out to your email provider for assistance. -JL

Nov 13, 2023 · 5:33 AM UTC

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Replying to @MojangSupport
Thanks, assumed would likely be the case. Unfortunately they decomissed the email provider I used. I have the transaction number, all the account details and can still access the account. Just disappointing I've lost access my game/profile I've had for 10 years.
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In regards to this is there anything I can do or is the only way for me to play to buy the game all over again?
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