@MojangSupport Hey mojang! i need help with two accounts that i own, i am locked out of 1 of them and the other i cannot play on at all, could you private message me/dm me? i created this account just to get support because the support on minecraft isnt helping at all.

We can't open or send DMs, but we'd be happy to help. Can you reach out to our Accounts team so they can take a look? To keep your information secure, please complete our request form at msft.it/60199ApTh so we can quickly and safely assist with your question! ^BT

Hey Mojang! thank you for the response. The thing is this is the exact reason i contacted you on here. It's because the support from the link you provided on minecraft does not allow me to get in contact due to several problems, meaning transaction ID and gmail. how do i do this?

You should still be able to reach out to us even without the transaction ID. Can you provide a screenshot of what's going on when you try to reach out to us? ^BT

I can provide a screenshot showing that i made a submission but it doesnt explain my issue, its hard because twitter only allows a certain amount of words to be written, but i dont have access to the GMAIL or transaction ID. can i show a screenshot of a word text that explains?

Glad to hear that you were able to make that ticket! We'd suggest working through it with Support in that ticket as they can give you more in depth assistance. ^BT

Im sorry if i didn't make it more clear due to the word limit on twitter [ sorry for late response i have covid and rested]. This ticket submission does nothing because the GMAIL is non accessable nor do i have the ability to change the secret question because i forgot what i put