@MojangSupport Hey mojang! i need help with two accounts that i own, i am locked out of 1 of them and the other i cannot play on at all, could you private message me/dm me? i created this account just to get support because the support on minecraft isnt helping at all.
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Replying to @ericcuz56
We can't open or send DMs, but we'd be happy to help. Can you reach out to our Accounts team so they can take a look? To keep your information secure, please complete our request form at msft.it/60199ApTh so we can quickly and safely assist with your question! ^BT

Nov 5, 2023 · 4:07 PM UTC

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Replying to @MojangSupport
Hey Mojang! thank you for the response. The thing is this is the exact reason i contacted you on here. It's because the support from the link you provided on minecraft does not allow me to get in contact due to several problems, meaning transaction ID and gmail. how do i do this?
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You should still be able to reach out to us even without the transaction ID. Can you provide a screenshot of what's going on when you try to reach out to us? ^BT
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