The #MinecraftLive Mob Vote is now open! See how to cast your vote in game for Crab, Armadillo or Penguin 👉 aka.ms/MCL-countdown

FYI there are three different ways to vote: Live Event Server (Bedrock Only), Minecraft Launcher, or Minecraft.net/live You can find even more details here: aka.ms/MCL-countdown

My daughter keeps getting kicked for no reason. She’s very frustrated as she really wants the Cherry Cape. It works for mine & her brother’s accts but not hers 🥺 We have tried from many devices, all updated. All other servers work! Hoping she can at least get the Cherry Cape 🙏🏻

@MojangSupport Is anything being done about this issue? From reading online, it seems that she is not the only one. She is rather upset as the capes are SO hard to come by. And her username has to do with flowers, so this cape is perfect for her 🌸

No worries, it's being looked into! Can you reach out to our support team so they can look into this further for you? To keep your information secure, please complete our request form at msft.it/60189Qxgs so we can quickly and safely assist with your question! ^BT

So am I supposed to still be not worrying? No further technical support, the live event is over, and she still keeps getting kicked from the Mob Vote event server for no reason. And it closes in 10 hours. No pink Cherry Cape and one very sad daughter 😥 We have tried everything.

@MojangSupport I’m sorry, I’m not trying to be snarky😕 I am just so frustrated for my daughter as she was unable to participate on the event server & hasn’t been able to get the cape she wants so much or to earn the other creator items. It seems like her acct needs to be fixed.