@XboxSupport Hey im having issues with minecraft java, i can play on bedrock version, but java dont work, please help
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60179QGXD, so we can safely assist you! -AG
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I made a ticket before, but i haven't gotten a reply back from your agents, can you look into it?
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You'll likely have received a response in your email inbox that contains information such as your ticket number. Would you be so kind as to provide it? Once we have your ticket number, we'll be happy to check on the ticket for you. -AG
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Sure thing, Here it is! 6114134
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Replying to @stephenmc_
This ticket appears to be closed. We recommend creating a new ticket with us at msft.it/60199QHrz so that we can assist you with the current issue you are experiencing. -AG

Oct 13, 2023 · 8:39 PM UTC

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Replying to @MojangSupport
Is this ticket still active? 6130876
Replying to @MojangSupport
Is this active? 6142732
Replying to @MojangSupport
This is my newest ticket, i think it's open? but i don't know 6149473 @MojangSupport
Replying to @MojangSupport
@MojangSupport The email i used for creating my account seems to be blocked from emailing support, i have recovered the email, are you able to unblock it so i can email on that as per request of support agent in my previous ticket?
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