@MojangSupport First of all, good afternoon. The latest update of Minecraft for mobile devices is presenting many problems for mid-low range players and it crashes and turns a black screen In my case it consumes so much ram that it closes the system UI
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That's definitely frustrating to experience! Have you tried restarting your mobile device, or reinstalling the game? Before reinstalling, make sure to back up your worlds: msft.it/60199sdOb. Let us know if the game is still crashing after trying these steps. ^FF
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It's not fixed yet The truth is I had already done it since 1.20.30 came out but the problem persists, I installed a previous version (1.20.0) and it works fine I think the problem was update 1.20.30
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Replying to @PapercraftProo
Thanks for that context. It sounds like this may be a bug with the new version and your hardware. Visit our bug report site to see if it has been reported: msft.it/60179sid1. If it is a new bug, visit our help site on how to submit a report: msft.it/60189sidG -JL

Oct 11, 2023 · 2:56 AM UTC