@MojangSupport hey is there any way to initiate post-migration if i dont have access to the mojang account email adress anymore but still have the receipt etc? you seem to automatically ignore all support requests related to that issue
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Replying to @ununiuniuni
We can no longer assist with migration questions, but please see msft.it/60189Y7JK so you can continue playing Minecraft. I understand how frustrating this can be, however I appreciate your understanding. ^BT

Sep 26, 2023 · 6:21 PM UTC

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Replying to @MojangSupport
well there can't be any technical reason for you to be unable to assist since this is simply a matter of checking a receipt against some data that clearly still exists and generating a redeemable code for the game, so indeed it is pretty frustrating
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We understand your frustrations with this new process and all of these changes, but we can only point you to the direction of how to take your next step to keep playing. I'd suggest checking that FAQ and it should be able to provide a lot of answers: msft.it/60129lDAg ^BT
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