Our team may still be able to help you. To keep your information secure, please complete our request form at msft.it/60189jEzI so we can assist with your question! We can only assist with one account per ticket, so please submit a separate ticket for each account. -JL

3/3 them. I was even happy to send in me and my brother's IDs for the two accounts and everything, but they just abruptly closed the ticket on me last time. Is there anything you can do to elevate this for me or something? I'd really appreciate it, thank you. 😭👍