@MojangSupport can you delete my minecraft account because I know your ticket system is horrible and I never get a response
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Hello there! Do you by chance have the ticket number from when you created a ticket with us? -AG
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Reason im tweeting @ you is because I have had multiple tickets with no response or a response but not a follow back reply
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Replying to @a21312094819
Thanks for providing us with that ticket number. I've checked the ticket and it looks like our team is currently investigating the case and should get back to you shortly. ~JL

Sep 11, 2023 · 8:44 PM UTC

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Replying to @MojangSupport
Question, do you know how long it will take to get help from the "specialist"
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We try to respond to tickets as quickly as possible in the order they were received, though we can't give exact response times for any given period. If you can provide your ticket number, I'd be happy to look into the status of your case. -JL
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