UGH I can sign into my microsoft account but Minecraft REFUSES to load my realms on my phone @MojangSupport I have never had this problem before
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That's definitely no good! Can you describe the issue that you're facing? Are you seeing any error messages, or does the screen just appear to load endlessly? Let us know what's going on and what troubleshooting steps you've tried, if any. ^FF
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Dunno if they will send due to insanely throttled data but this is what I am getting
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Replying to @Queen_Homu
Does this issue happen when you're connected to WiFi at all, and is it only happening with Realms (i.e. are you able to connect to servers)? If possible, are you able to check if you can connect to Realms on another device? If so then the issue may be with your mobile data. ^FF

Sep 8, 2023 路 8:00 PM UTC

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Replying to @MojangSupport
It is with my mobile data btw. Bc when the data is working fine, the realm connects no problem. It was just such an oddly specific thing to happen. The whole my data logging in to my account but not the realm. Appreciate you guys trying to help ^_^
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Happy to help! Yes, our recommendation is to reach out to your mobile ISP to see if they can help improve your connection to game servers in general. If you have any other questions about Minecraft that we can help with, please do let us know! -AG