hey @MojangSupport i changed my latop because I broke it and now I can't access my minecraft account beyond it saying buy now?? ive owned that account for over 10 years
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Replying to @wickedren
You don't need to re-buy the game if you've switched to a new device, but I'd recommend double-checking which account you're signing in with. You may be prompted to re-purchase the game if you're signed in with an account that doesn't own a copy of Minecraft. ^FF

Sep 5, 2023 · 9:55 PM UTC

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Replying to @MojangSupport
I'm sure its this accont because its my mum's (Ive had in since i was 8 lol) but still says i don't own it?
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