Let's have a Realms specialist take a closer look at this for you! To keep your information secure, please complete our request form at msft.it/60149Qy5Y so we can quickly and safely assist with your question. ^FF
i cant access my account, due to email being deleted 5years ago. and the transaction id is with that email. How can i change my information? @MojangSupport
As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account-related issues as account migration has ended. Please see out Post-Migration Process FAQ for more info: msft.it/60109lDAK. ^FF
hey @MojangSupport i need to transfer my minecraft files from my xbox series s to my computer but i cant find where they are. i use the xbox game pass ultimate and i dont have realm and i cant afford it
obs: im not going to play on my computer, i just want the files on my pc
Hello! We don't have official guidance on transferring files between devices. If you already own a Realm and a copy of Minecraft on PC, you could use the upload and download features of Realms to get the files on your PC that way. -AG
Hey @MojangSupport, I put a ticket in because i could not access my old account prior to the migration. Support said my account was in violation of ToS but did not elaborate further and closed the ticket. Any chance I could get a second look at this issue?
Minecraft Support agents have the final say in cases that they review and cannot be appealed here. If you have other questions about Minecraft, please let us know. -AG