earlier replies
Replying to @Enderheart3
It's possible that you're logging into an account that doesn't have a game license. I'd suggest checking this FAQ to see if it helps: msft.it/60169pTyy ^BT
1
Gotcha! If you could, can you reach out to our Accounts team so they can look into that for you? I'd also suggest giving them a screenshot of the error you're getting. ^BT
2
Replying to @Enderheart3
No worries! Please send us an email at msft.it/60119pb03 Accounts team will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT

Aug 29, 2023 · 6:21 PM UTC

2
Replying to @MojangSupport @Enderheart3
Hello, i don't know if you saw, but i replied with my ticket number earlier but here it is again 6097011
This tweet is unavailable
You should be able to make the ticket, no problem! Just go ahead and do that and our support should be able to help. ^BT
1
more replies