@MojangSupport the game is still broken after deleting and downloading the new version. Am I still invisible to you? #PS5Share, #MinecraftLegends
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Let's have a Technical specialist take a closer look. Please complete our request form at msft.it/60119uegD and be sure to include any relevant screenshots and troubleshooting steps you've already tried. ^FF
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@MojangSupport really? Links to multiple videos are an "unsupported file type"? So I need to take screenshots from them?
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@MojangSupport I believe in 2023 in-game video recordings are very more accurate than a .jpg or a .png file.
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@MojangSupport I am trying to reply at feedback.minecraft.net/hc/en… but it won't let me:
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That's strange! If you could, can you try clearing your cache and cookies and see if that would help? I'd also suggest using another browser/device if you haven't done so already. ^BT
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@MojangSupport I tried in Google Chrome and the problem persists. Can't you just watch the videos from the links I added?
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That's weird. You received a e-mail from us when you were able to reply, right? Try attaching the files in the e-mail and your reply there. That should work just fine. ^BT
Aug 27, 2023 · 8:18 PM UTC