@MojangSupport Hey, I've been trying to make sure I've gone through the minecraft account migration, but I keep getting sent to an oops page. Even signing into my account doesn't seem to work. Is there a way you can help me privately recover my account/ensure migration?
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Hello there! The support ticket page should be working now. We recommend writing to us at msft.it/601893srw, so we can assist you further! -AG
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Thank you, the link works! I have already summited a ticket, but I am left with one question. Aren't I meant to received an automated acknowledgement email in response? As far as I can tell I put my message in a bottle and threw it into the ocean
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Replying to @donutlikechange
Hmm, indeed, you should have received an automated email containing your ticket number. We recommend checking your junk, spam, and filters, just in case the message didn't come through. Alternatively, you can log in to our support site to view your ticket, as well. -AG

Aug 19, 2023 · 8:56 PM UTC

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Replying to @MojangSupport
I've doublechecked, still no. I also cannot login to the support site because I'm not getting emails regarding verification or password reset. I have ways to show that things were bound to my email in the past, but anything recent seems not to work
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Gotcha! If you could, can you provide your usernames and/or gamertag? I'd be happy to look into this further for you. ^BT
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