@MojangSupport I have contacted through ticket, the ticket is always the same response even when I reply. It's like im talking to a bot, I don't have a microsoft account and they keep telling me to contact microsoft... I HAVE ISSUES WITH MOJANG ACCOUNT NO MICROSOFT!
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If you have an unmigrated Mojang account, we can continue assisting you. However, if your account has already been migrated to Microsoft, then you'll need to reach out to them for support: msft.it/60159zRZ3. ^FF
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I have an unmigrated account I believe which is what I’m trying to find out - but mojang support copy pasted the same messages and it’s impossible to get things sorted, the message has nothing to do with Microsoft yet they ask me to contact Microsoft.
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Any help?
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Did you receive a ticket number upon reaching out to us? If so, please give it to me and I can take a look! ^BT
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6067133 is the ticket number, please help it has been so long and I just want access to the game
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It looks like the agent working on your ticket has requested some additional information, so be sure to reply back to them with the information that they are asking for. ^FF
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No one replied.
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Replying to @InfectedMatrix
Gotcha! Not to worry, someone will respond to your ticket as soon as they can. Thanks for your patience in the meantime! ^BT

Aug 16, 2023 · 8:06 PM UTC

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Replying to @MojangSupport
It’s been days and nothing though
Replying to @MojangSupport
My tickets just get closed, with no response... like I cant believe it, same response and then ticket closed? Why? I have been trying for a week and absolutely no help has come from you guys, sending tickets is useless.
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