@MojangSupport I have contacted through ticket, the ticket is always the same response even when I reply. It's like im talking to a bot, I don't have a microsoft account and they keep telling me to contact microsoft... I HAVE ISSUES WITH MOJANG ACCOUNT NO MICROSOFT!
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If you have an unmigrated Mojang account, we can continue assisting you. However, if your account has already been migrated to Microsoft, then you'll need to reach out to them for support: msft.it/60159zRZ3. ^FF
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I have an unmigrated account I believe which is what I’m trying to find out - but mojang support copy pasted the same messages and it’s impossible to get things sorted, the message has nothing to do with Microsoft yet they ask me to contact Microsoft.
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Any help?
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Replying to @InfectedMatrix
Did you receive a ticket number upon reaching out to us? If so, please give it to me and I can take a look! ^BT

Aug 15, 2023 · 6:03 PM UTC

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Replying to @MojangSupport
6067133 is the ticket number, please help it has been so long and I just want access to the game
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It looks like the agent working on your ticket has requested some additional information, so be sure to reply back to them with the information that they are asking for. ^FF
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