@NintedoSupport I've been doing a Realms + Subscription for @Minecraft on the #NintendoSwitch and said it would automatically be renewed on the 27th each month. Now it says expired, and my eshop funds are gone, I had to repurchase it on the #Xbox. It had me renew it twice!1/2Post
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I have already reached out to @MojangSupport about this, and they said to reach out to the Realms team, who replied back and said to contact @Nintendo because they are processed by there support team... .I wanted to mention that @Nintendo Subscriptions have huge issues Right now.
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Replying to @agentcminecraft
Are you trying to extend the expired Realm, or cancel it? If you want to extend the Realm, go ahead and reply to the agent to let them know. We're unable to assist with cancellations or refunds, however; you'll need to contact the platform in which your purchase was made. ^FF

Jul 31, 2023 · 8:52 PM UTC

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Replying to @MojangSupport
😯Neither,I'm not trying to extend or cancel the realm. The realm was scheduled to renew on the 27th, and the deadline to turn off automatic renewal was the 30th of July. The realm renewed on the 27th and worked fine till the 30th, and then the realm said it expired that morning.
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It took my eshop funds on Nintendo, and I had to renew it again on the xbox on a separate platform.
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