@MojangSupport I'm having a constant issue with Realms on PS5. I keep getting disconnected from Realms whether I'm playing in my world or just on the main screen. I can't see why I'm paying for a subscription when I can't even relax and play my game.
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Replying to @Impulse2152
Ruling out any connection issues would be a great first step! Try switching to a hardwire connection if you're using WiFi, as well as rebooting your router and making sure that others on your network aren't using taxing services like streaming or downloading large files. ^FF

Jul 27, 2023 · 6:29 PM UTC

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Replying to @MojangSupport
youtube.com/iCNgRLPyjhI

Minecraft Realms Malfunction [Bedrock Ed.]

Playing on PS5.Unknown cause.Using Ethernet Cable and I have 150mbps total download, with an average speed of around 90mbps.

youtube.com
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It looks like you've encountered a known bug: msft.it/60149EKCG. We suggest upvoting this bug and adding a comment if you have any new info to provide. Feel free to review the bug report periodically to see if any new workarounds or information becomes available. ^FF
Replying to @MojangSupport
I've now attempted it using an Ethernet cable, and still have the exact same problem. There's no physical issues with it, because I've used the same cable on my PC when I play the Bedrock Edition on my Realm. I have a max download speed of 150mbps. Speed test said around 90mbps
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Nothing was being streamed. I also unplugged my two Echo Dots and my Fire TV stick. Router was rebooted. It's odd that it's perfectly fine on PC. When on my PS5, playing my save, not in Realms, it has occasionally suddenly closed and got corrupted and fixed with a backup save.