@MojangSupport i been having problems recently on bedrock with my friends we have a realms and for some reason i can only load it on pc but my friends are on ps4 and they keep on telling they get a message saying "unable to conect to realms "
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Replying to @Pacific503
Are your friends able to try joining the Realm from a different device? If not, have them check their internet connection and rule out any issues there. They can start by switching to a hardwire connection if using WiFi and restarting their router. ^FF

Jul 24, 2023 · 10:14 PM UTC

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Replying to @MojangSupport
im having problems as well and i gave tried restarting the router but sane problem im also hardwire so that rules that out but on pc is fine its just ps5 thats having problems rn
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I'd suggest reaching out to our Tech team so they can have a look! To keep your information secure, please complete our request form at msft.it/6010gCIo6 so we can quickly and safely assist with your question! ^BT