@MojangSupport I need help I have Minecraft DLC’s on bedrock edition on ps5 and it says I don’t have enough storage to update/download DLC’s so I’m kind of in a pickle cause I spent money on them and I can’t even use them
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Replying to @GalacticStinger
This won't affect any Marketplace content you've purchased or downloaded previously; it will only clear cached data, such as thumbnails from content you've seen in the Marketplace. ^FF

Jul 21, 2023 · 10:52 PM UTC

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Replying to @MojangSupport
Would it work
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We're tracking this issue here: msft.it/6015g7RMV Before moving your data, please make sure to perform a backup, just in case. Whether the issue persists or not after performing this troubleshooting step, we encourage you to add the results to the report page! -AG
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Replying to @MojangSupport
I did what you said and it didn’t work
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My Minecraft on my ps5 is on a extended storage device if I move it to my console storage would that work?
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Replying to @MojangSupport @GalacticStinger
@MojangSupport hello i still have an unsolved issue regarding my account access since well over a year now. The automatic responeses on my tickets are useless. Would it possible to get into contact with a human via email? My ticket number is 5591345. Please no noreply mail!