Try deleting your cache and use a different browser and/or device (if available), and ensure you have a good internet connection. You might also try using a private browsing window and disconnect any VPNs you may have running. If you still cannot send a ticket, let us know. ^FF
Were you able to try the other troubleshooting steps provided? Also, try checking that JavaScript is enabled and that you're not blocking JavaScript for Google domains. If you're still unable to send us a ticket, please send us a screenshot of the error(s) you're seeing. ^FF
Gotcha, thanks for letting us know. Are you by chance able to create a ticket if you don't attach any files during ticket creation? You'll be able to send the attachments over email afterward. -AG
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Sounds like there could be an issue with the connection strength or maybe the device, so we recommend trying different emails on different devices and checking your connection strength. If the issue persists, can you try reaching out to us when you're back from travel? -AG
Jul 15, 2023 · 6:19 PM UTC
