Game mode changes may revert if performed from within a game session. Have you by chance tried changing it outside the game session in the world's settings? As for the ticket creation issue: do you have a screenshot that can help us see the issue you're experiencing? -AG
Try deleting your cache and use a different browser and/or device (if available), and ensure you have a good internet connection. You might also try using a private browsing window and disconnect any VPNs you may have running. If you still cannot send a ticket, let us know. ^FF
Were you able to try the other troubleshooting steps provided? Also, try checking that JavaScript is enabled and that you're not blocking JavaScript for Google domains. If you're still unable to send us a ticket, please send us a screenshot of the error(s) you're seeing. ^FF
Gotcha, thanks for letting us know. Are you by chance able to create a ticket if you don't attach any files during ticket creation? You'll be able to send the attachments over email afterward. -AG
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Do you by chance have a different email address that you can try using when submitting your request? If so, give that a try and let us know if it goes through. ^FF

Jul 14, 2023 · 8:36 PM UTC
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Sounds like there could be an issue with the connection strength or maybe the device, so we recommend trying different emails on different devices and checking your connection strength. If the issue persists, can you try reaching out to us when you're back from travel? -AG