Hello. Is this occurring on a mobile version of the game? And is this occurring when you first start it? ^AG
1
This can at times happen with particularly large worlds on mobile devices. Does this occur with every world, or just the one? We recommend checking for system updates for your phone, as well. ^AG
1
In that case, please complete our request form at aka.ms/Minecraft-Support so that one of our Technical specialists can look further into this issue for you. ^FF
2
Understood. Please keep in mind that we're experiencing a backlog, at the moment, but an agent will be with you as soon as your turn arrives. We ask for your continued patience, in the meantime. ^AG
2
Gotcha. It looks like last time we suggested submitting a ticket with us, did you receive a response then? ^LK
Jul 12, 2023 · 2:15 AM UTC

