Since the release of 1.20, I don't have access to Dressing Room & Summer Celebration menues: they crush Bedrock Edition. My Character skin is unavailable. Although #Minecraft itself still works (Only tested it for 5 minutes though). Any suggestions, @MojangSupport? Anyone, pls?
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Replying to @IlkoKvaygonn
Can you let us know what device you're playing Minecraft on, and what troubleshooting steps you've tried so far, if any? ^FF

Jul 7, 2023 · 8:21 PM UTC

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Hiiiiii guys I have an issue with the new update when ever I play it lags so much I don't run or else it will crash
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Can you tell us what device you're playing and the troubleshooting steps taken? -AG
Yo Mojang support I got a question why cant my skin load from my phone to my Xbox? Their both connected to the same acc
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Hello! If this is for a custom skin, please note that skins do not transfer between devices, as they are not tied to a Microsoft account. If you're having an issue with a specific skin from the Marketplace, please contact the Marketplace team at msft.it/6019gIaGN. -AG
Replying to @MojangSupport
I'm using an old laptop (Lenovo G505S with only integrated video card working and replaced hard drive), so I'm aware this could be "my problem". Since I wasn't able to find similar issue out there, I didn't really knew what to do and only tried to just access said menues.
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Well, I tried opening the game offline to see if the issue was in connection. Dressing Room acts the exact same way (constant loading like 2nd screenshot and crush if you choose anything). Turning on Wi-Fi and signing in doesn't change anything.
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