You'll need to make a ticket! No worries, you should be able to do that with the previous link. ^BT

Like I said, I can’t use that link

Can you let me know what happens when you try that link? I'd be happy to help once I have more info. ^BT

Its already been a week wasted can I please just have some help and an extension on my subscription???

Our Account specialists can still try to help you, as long as you provide us with an email that you can currently access in the request form. We will ask you some further questions in order to locate and verify your account ownership. ^FF

It says that I have to use the email address associated with my Microsoft account

Thanks! So, if you're not sure which email is on your Minecraft account, that's totally OK! Just put in your current email in that box, and you can mention in the main section of the form that you aren't sure which email is on your account. I hope this helps! ^FF

I haven’t got a response yet please respond soon…

Thanks! I see that you've responded. An agent will be with you as soon as possible. -AG

I’m still waiting on a response again, I’ve made the realm 2 weeks ago now and I really want to get it sorted by the end of this week…