@MojangSupport I paid £6.50 for the realm a week ago and I still can’t access the realm, like what do I do? Can I get an extension to the subscription and can it get fixed?????
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We'd be unable to provide that information, but our Accounts team should be able to help if you make a ticket with them. ^BT nitter.vloup.ch/messages/compose…
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Link isn’t working, could you resend it or message me?
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Sure! The link to submit a ticket is msft.it/6014gvsqa. You can also try msft.it/6015gvsqx if the first link doesn't work. If neither work, let me know! ^LK
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Wrong link, I need one to try and help find my email with the account team
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You'll need to make a ticket! No worries, you should be able to do that with the previous link. ^BT
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Like I said, I can’t use that link
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Can you let me know what happens when you try that link? I'd be happy to help once I have more info. ^BT
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Its already been a week wasted can I please just have some help and an extension on my subscription???
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Replying to @Aerostatic_
Our Account specialists can still try to help you, as long as you provide us with an email that you can currently access in the request form. We will ask you some further questions in order to locate and verify your account ownership. ^FF

Jul 4, 2023 · 8:46 PM UTC

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Replying to @MojangSupport
It says that I have to use the email address associated with my Microsoft account
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Can you send a screenshot of where you're seeing that? As long as you make sure to include an email that you can access currently, we should be able to assist you. ^FF
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