@MojangSupport my child purchased texture pack for his iPad & is unable to download due to lack of storage space, even though his iPad has 13 GB free. How can I fix this?
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Hi! This can happen if you are reaching your marketplace cache limit for Minecraft. Try opening Minecraft and navigating to Settings -> Storage -> Clear Marketplace cache. Once the cache clears, try logging out and back in before attempting to download the texture pack again. -AG
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Thanks for the response! This unfortunately did not correct the issue. Is there a next step?
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Replying to @The_Bretto
We can recommend restarting the game and clearing the Marketplace cache again. However, if the issue persists, please vote for our bug report here and follow it for updates: msft.it/6014gvMai -AG

Jul 1, 2023 · 5:39 PM UTC