This can at times happen with particularly large worlds on mobile devices. Does this occur with every world, or just the one? We recommend checking for system updates for your phone, as well. ^AG
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In that case, please complete our request form at aka.ms/Minecraft-Support so that one of our Technical specialists can look further into this issue for you. ^FF
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Gotcha! In that case, I'd suggest letting them know that you're still running into the issue and they should be able to work with you more to reach a solution. ^BT
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Can you send us your 7-digit ticket number? We can check in on the status of your case and possibly provide any clarification. ^FF
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It looks like this case is still pending a response. Please reply to the last email you received specifically from ticket number 5626773 and let them know that you're still encountering the issue. ^LK
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