@MojangSupport give me my vanilla cape now

Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^LK

I’ve done that but I always get the same answer of “the cape is still being rolled out” everyone who was eligible has theirs already, this rollout has been going on for a year

How recently did you make that ticket? ^BT

About 2 months ago

Gotcha, in that case, please do proceed by making a new ticket at aka.ms/Minecraft-Support so that we can have another look at the account. ^AG

Got told I wasn’t eligible when I am eligible. I don’t think I have my Java code since I threw away the gift card