@MojangSupport I really need help getting access to my minecraft account back. I am not reciving any emails from the mojang Support. I am unable to login into my account or reset my password. I have access to every information needed to prove my ownership even my Transaction-ID!
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Gotcha! Please send us an email at aka.ms/Minecraft-Support and our Accounts team will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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I have already tried that... the problem is that i am only getting a response by a bot. After that i dont get any mails from your support. Answering the bot doesnt help either. What i really need is a direct contact to a human.
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We can't help through Twitter for security reasons! If you could, can you give me the ticket number? I'd be glad to take a look. ^BT
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I have 2 open tickets. Either 525291 or 44088018.
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Replying to @Tiagob593
I'm seeing the first ticket was made three years ago and I can't find anything under the second one. Can you make sure that's the correct ticket number? ^BT

Jun 21, 2023 · 6:03 PM UTC

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Replying to @MojangSupport
I have now opend a new Ticket! The number is 5591345.
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Thanks for making that ticket! An agent should be with you as soon as they get to your ticket. ^BT
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