@MojangSupport My account was stolen and migrated to someone else's Microsoft account - I raised a ticket almost a month ago and several others since but have received no responses. What's with the disgraceful lack of support?
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If you've received a ticket number, could you provide it here? We can take a look to see if there's any hold-up. ^LK
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Any word on this? What is going on with the Mojang support? It's been almost a month since I raised the ticket and almost a week since I responded here - meanwhile whoever stole my account is running around masquerading as me!
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Replying to @WhizW23120
We'd be happy to take a peek once you provide that ticket number! ^BT

Jun 14, 2023 · 3:36 PM UTC

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Replying to @MojangSupport
It's right there in the response from 6 days ago, literally the first 7 characters... 5416459
Replying to @MojangSupport
So, anything?
Replying to @MojangSupport
I'd really love to know what the hold up is with this. It's now been a month since I opened the ticket and 10 days since my first tweet about my account being stolen. To be clear, I have provided my transaction ID and I can provide ID docs too. I just want my old account back...
Replying to @MojangSupport
With the upcoming migration deadline looming it sure would be nice to regain access to my account in order to move it across to my own Microsoft account, rather than the one that belongs to the person that stole the account from me! How about an update @MojangSupport? # 5416459
Replying to @MojangSupport
Tweeting @MojangSupport every day until I get a meaningful response from a human being. Day 2. My 2010 MC account was hacked and migrated to someone else's Microsoft account. In September it will be impossible to recover. I need someone to help with this ASAP. Ticket #5416459
Replying to @MojangSupport
Tweeting @MojangSupport every day until I get a meaningful response from a human being. Day 3. My 2010 MC account was hacked and migrated to someone else's Microsoft account. In September it will be impossible to recover. I need someone to help with this ASAP. Ticket #5416459
Replying to @MojangSupport
5416459 I responded to the initial autoresponse with the required info and got nothing back, recently I've tried raising more tickets but none of them have generated additional emails
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