earlier replies
Replying to @Darugo1 @MojangSupport
It's doing the same thing to me on mobile
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Can you let us know what troubleshooting steps you've tried so far, if any, and can you let us know what this issue started happening? ^FF
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It's been happening since the most recent beta. It's even causing the game to crash.
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Gotcha. In that case, we recommend reinstalling the game as there may have been a corrupt file during the installation. Before you delete the App make sure you back up any Worlds you want to keep. You can check out those steps here: bit.ly/3jiNA8W ^LK
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Didn't work.
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Replying to @Damon_russell18
In that case, let's get you on up to Support so a Technical specialist can look further into this for you. Please complete our request form at aka.ms/Minecraft-Support and be sure to include what troubleshooting steps you've already tried. ^FF

Jun 13, 2023 · 7:41 PM UTC
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