@MojangSupport I bought realms plus and got charged but am unable to access said features.”your purchase was succeeded but we couldn’t create your realm right now” appearantly this is a common issue but with all the updates being pushed out we’d hope it would be fixed by now
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Hey there! We recommend writing to our Realms team at aka.ms/Minecraft-Support so we can assist you further! ^AG
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Your response is no help because your support team is awful- I’ve given them my Minecraft information linked to the account yet they fail to resolve the issue- let alone get back to me in an email
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We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your 7-digit ticket number, we can check in on the status of your request or provide any clarification on next steps. ^FF
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Thanks for that! It looks like we still need a screenshot of the receipt for your purchased Realm, so please make sure to reply to your ticket with that information, and one of our Realms specialists will be able to get this taken care of for you ASAP. ^FF
Jun 9, 2023 · 7:43 PM UTC