@MojangSupport I bought realms plus and got charged but am unable to access said features.”your purchase was succeeded but we couldn’t create your realm right now” appearantly this is a common issue but with all the updates being pushed out we’d hope it would be fixed by now
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Replying to @alonmower02
Hey there! We recommend writing to our Realms team at aka.ms/Minecraft-Support so we can assist you further! ^AG

Jun 9, 2023 · 6:46 PM UTC

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Replying to @MojangSupport
Your response is no help because your support team is awful- I’ve given them my Minecraft information linked to the account yet they fail to resolve the issue- let alone get back to me in an email
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We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your 7-digit ticket number, we can check in on the status of your request or provide any clarification on next steps. ^FF
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