i need yall help idk what to do (i alr have gaming services)@MojangSupport
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Hi there. Can you give us more details about the issue that you're experiencing? What seems to be the problem? ^AG
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Hello, when i try to load the minecraft laucher i keep getting the update screen and then i get an error(i Trier to relauch several times and still got the error)i don’t know What to do i desinstalled the laucher and i can’t reinstall it thanks!
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What's the exact error that you're seeing in the launcher? This will help to narrow down the issue for us! ^FF
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I got an photo that says the exact thing when i try to install it or try to open it
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Do you see an error code or anything when you click on the "See details" link in that screenshot you provided? ^FF
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Replying to @G3brielSt3fan
Thanks for that! To fix this, from your start menu, please search for “wsreset” and select "Run". You don't need to download anything; this should already be on your computer. This should effectively reset the Microsoft Store and fix any installation issues you may be having. ^FF

Jun 8, 2023 · 9:19 PM UTC

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Replying to @MojangSupport
Its still saying this and when i write wsreset it just open up the microsoft store
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Thanks for giving it a try! In this case, we'll need you to reach out to Support for further help. Please complete our request form at aka.ms/Minecraft-Support so that one of our Technical specialists can look further into this issue for you. ^FF
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