My Microsoft account was hacked and Microsoft has permanently closed it and won’t refund my games because my security proofs have changed. I have proof of purchase and now they’re ignoring me because that’s apparently their policy @Microsoft @XboxSupport @MojangSupport
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We can only suggest continuing to work through this with Microsoft since we don't have access to their account management system. ^BT
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They have stopped replying. I can’t get through anymore, advise me on what to do.
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Replying to @NOJeight
Since it's a Microsoft account, there's little else we would be able to do. Please continue working this out with Microsoft Support and they should be able to help. ^BT

Jun 6, 2023 · 8:01 PM UTC

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Replying to @MojangSupport
Brilliant. Thanks for that