@MojangSupport So im having trouble with minecraft java edition only even with lowered settings i have like 0 fps when i load a chunk.Every other game including bedrock is good.I have tried all the basic stuff like reinstalling updating drivers and windows and did a pc repair.
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Replying to @Alexherebro
That's strange. I'd suggest reaching out to our Tech team so they can take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT

Jun 6, 2023 · 3:26 PM UTC

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Replying to @MojangSupport
@MojangSupport i am trying to and currently speaking with a company representative but he hasnt responded for like 3 days after i sent him that what he said didnt work pls help i have tryed fixing my problem for a week and a half
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I'd be happy to take a look if you can provide me with your ticket number! ^BT