@MojangSupport I have spent several hours over several days on live support chats with microsoft and xbox and they keep pushing me to your support ticket page which has been no help or assistance either. Can you please help me? I just want to play the game I bought.
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Hi there, Kronk. What seems to be the issue that you're experiencing? ^AG
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Whenever I log into minecraft the only option I am given is to buy the game again. I was able to show that I own the game but since I didn't purchase it through microsoft they can't help me rectify this issue.
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Replying to @k_kronk
Have you migrated your Mojang account already? If so, then you'll need to reach out to Microsoft Support at nitter.vloup.ch/xboxsupport or support.xbox.com. If you haven't yet migrated, then please send us a ticket: aka.ms/Minecraft-Support. ^FF

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Jun 2, 2023 · 4:52 PM UTC